The Nebraska Public Service Commission (PSC) has been
notified that 911 centers in the Southeast Region of the state are experiencing difficulty receiving
911 calls.
The outage, which was reported in the early morning hours of August 8, affects the Southeast
Region comprised of 15 counties to include Cass, Clay, Fillmore, Gage, Jefferson, Johnson,
Lancaster, Nemaha, Nuckolls, Otoe, Pawnee, Richardson, Seward, Thayer and York Counties.
Counties are affected in varying ways, with some not having any issues and others experiencing
difficulties.
The following counties have reported issues receiving 911 calls and are currently providing
alternate numbers for citizens to call.
| County | Number to Call |
| Gage | 402-223-4080 |
| Jefferson | 402-729-2284 |
| Johnson & Pawnee | 402-335-3307 |
| Nemaha | 402-274-3139 |
| Otoe | 402-873-9560 |
| Seward | 402-643-4578 |
The PSC State 911 Department is working with the Southeast Region and its service provider
Windstream to determine the cause of the outage. Updates and additional information will be
provided when available.
UPDATE:
The Nebraska Public Service Commission (PSC) has been
notified all 911 Centers in the Southeast Region are now capable of receiving 911 calls.
The outage which was reported in the early morning hours of August 8, affected several counties
in the Southeast Region. The Southeast Region is comprised of 15 counties to include Cass, Clay,
Fillmore, Gage, Jefferson, Johnson, Lancaster, Nemaha, Nuckolls, Pawnee, Richardson, Seward,
Thayer and York Counties.
Counties were affected in various ways with some not having any issues and others experiencing
difficulties.
Seven counties in the Southeast Region provided citizens an alternate number to call during the
outage. They include, Gage, Jefferson, Johnson, Nemaha, Otoe, Pawnee and Seward Counties.
The PSC continues to work with the Southeast Region and its provider Windstream to determine
the exact cause of the outage.
